Microsoft testing service to ease Xbox Live ID region changes

When Windows Phone initially launched in that location were some of us who simply used our existing Hotmail Accounts to sign into the phone. Problem was that some had the business relationship gear up for the incorrect geographic region creating a fair amount of bug.

At that time information technology was nigh impossible to change the region of the business relationship and thus forced many into a state of affairs where a new account was in need to be created. As our Xbox Live ID or Microsoft Account has become cardinal in everything we do now things have eased somewhat and through a lengthy 6 week process information technology has been possible to change region via customer services. Not ideal.

That could all be about to changes equally Microsoft is currently piloting an online service to go this washed much more chop-chop.

Just and so it's clear, these issues would mainly bear upon folks who would be moving to some other country or as mentioned before if they had an old account that was set to be U.s. or some other state. In the by you would just have needed to say bye to all that was associated with your account and create a new one.

With the new service this is what y'all'll be able to bring along

Your Gamerscore, unlocked achievements and the rest of your Xbox LIVE Contour
Any Microsoft Points already in your account
Any remaining fourth dimension on your Gold membership

Things that cannot move include

Some services specific to your region, things like TV providers or similar.
Xbox Music subscription volition be cancelled whatever remaining time cannot be refunded.
Some content might be blocked in the new region because of legal obligations or regional restrictions. Earlier y'all change you lot region make certain you've downloaded any purchased content you want to keep, like movies or music. Content purchases aren't refundable.

Now that Microsoft has targeted the consumer market place it is interesting to watch how quickly they are putting to correct issues that accept dogged users for many years. It is this kind of direct contact with consumers which should assist the visitor understand and rectify real issues.

Previously Microsoft had well-nigh no direct contact with its user base of operations, instead relying on retailers to do the work. Now that the company has concrete stores and a real consumer focus there merely isn't anywhere to hibernate.

Equally the service is in testing much of this could change simply it is good to see Microsoft finally address one of the key bug with their accounts process. As we rely more than on our Microsoft Account to use services such every bit Xbox LIVE, SkyDrive and the residue of these important services the need for more than flexibility increases.

We certainly welcome this change every bit major step towards making consumers lives easier and promise that this is a sign of amend things to come.

We would like to hear from you if you have gone through the process of regional migration of your business relationship. What else would you lot like to see Microsoft address as information technology gets in touch on with consumers? Exercise let us know in comments beneath.

Source: Neowin

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